Phone & Data Entry Specialist Jobs ($14 hr + Remote)* Jobs By Zgrjobs

Phone & Data Entry Specialist Jobs ($14 hr + Remote)* Jobs By Zgrjobs

 

 

 

Phone & Data Entry Specialist Jobs

 

 

Phone & Data Entry Specialist:

Join a rock star team of customer care experts at Five Star Call Centers. Headquartered in Sioux Falls, SD, we’ve been helping companies across the U.S. deliver great customer experiences for over 35 years – all with a casual, fun culture built to help you grow your career. So, what does that exactly mean? You’ll work in a great environment while helping people that contacts us with their customer service needs.

 

Help our essential workers get to the frontlines! We are looking for phone and data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.

 

Click here to learn more about becoming Five Star Extraordinary .

 

This position is work-at-home for individuals living in the state of Texas. We have a Bring Your Own Device or equipment can be sent you option. Details below.

 

Job highlights

 

Qualifications

  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • Technical savvy
  • Previous remote work from home experience a plus
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and verbal communication skills along with active listening
  • A background check applicable with state and federal laws is required

 

Equipment Provided Option

  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment

 

Bring Your Own Device (BYOD) Option – This position requires you to provide your own equipment and workspace.

 

  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)

 

Hardware/Software Requirements:

  • Processor: Intel® Core™ i5 5200 Series or greater
  • Memory: 8GB on Windows 8.1 / 10 64 bits
  • Screen Resolution: 1280×768 or higher, dual monitors required.
  • USB headset
    • Click here for an example
  • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
  • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
  • Firewall must be enabled (Will be checked prior to allowing login to system)
  • Click her for the BYOD policy for full detailed list of requirements

 

Responsibilities

  • Manage large amounts of inbound or outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Perform Data Entry and Customer Service skills
  • Be able to navigate on-line efficiently
  • Work requests/records received for those requesting to sign up for a shift
  • Identify customers’ needs, research to see if request has credentials needed
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

 

Pay & Benefits

  • Starting pay – $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
  • Work hours – Shifts between 12:30pm-11:00pm (CST) Must have a end time of 9p-11p; Work Days – Mon-Fri & Every Other Weekend (day off during the week on wkd rotation)
  • Paid Training – 2-3 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
  • Status – Full Time ; Benefit eligible 1st of month after 60 days – click to see benefits-at-a-glance

 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.

 

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

 

 

 

Data Entry Keyers

At Indepth Solutions, we provide title related products to customers in real estate transactions involving the purchase, sale or refinance of residential properties. We pride ourselves in providing our customers and industry partners with excellent customer service in all aspects of the settlement process. Our success is measured by high volume, fast turnaround times and teamwork! Indepth Solutions, Inc., is an equal opportunity employer and does not discriminate on the basis of age, disability, race, ethnicity, gender, religion, sexual orientation or national origin.

Compensation: $10 – $15 / Hour Medical, Dental, Vacation and Simple IRA Retirement benefits

Part-Time/Full-Time Employment

Indepth Solutions Inc. specializes in property title research on a national level. We are currently looking to fill an entry level typist/data entry position to help us report our finished product to our customers. The Title Research Assistant’s primary job function is to accurately translate title related information into various customer or company templates and databases and to deliver the completed product to the customer. They are also a part of our quality control by watching for red flags that could indicate an error in the title report that may need further examination. This is a great opportunity to come in at the ground floor level of a great company. Indepth Solutions is a growing company with great opportunities for promotion and benefits. Day to day duties are performed independently with regularly scheduled team meetings.

  • Day to day duties are performed independently with regularly scheduled team meetings.
  • Requires spending 8 hour shifts working on a dual monitor computer.

Qualifications:

Education/Experience:
  • Minimum 50 Words per minute typing skills with 0% error ratio.
  • Must have experience with Microsoft Office. Quick Books experience is preferred but not required.
  • An Associate’s Degree or equivalent higher education and/or past experience doing data entry is ideal, but not required. All new hires will go through 2-4 weeks of onsite training regardless of prior experience.
General:
  • Must have strong analytical, resourcefulness, deductive reasoning and attention to detail skills.
  • Must have excellent written, phone, e-mail and verbal communication skills.
  • Must have the ability to listen, follow direction and get along well with others.
  • Must have a thirst for knowledge and willingness to seek out continued education.
  • Must have excellent computer navigation skills.

Responsibilities:

  • Accurately extracts pertinent information from legal documents into a title search summary and delivers the finished product to our customers.
  • Utilizes title knowledge to identify any incomplete information within the documents that may require further examination.
  • Acts as a liaison between remote researchers and our internal departments to facilitate information and completed and partially completed title searches.
  • Communicates the finished title search directly with the customer via email and by utilizing their online websites.
  • Utilizes Microsoft Excel to update resources and correctly identify customer processes and procedures.
  • Manages multiple computer programs simultaneously in order to complete job tasks efficiently.
  • Assist in many different types of supportive tasks as they are needed.

 

 

 

Data Entry Specialist

KUER, NPR Utah is seeking a Donor Services Assistant to join its growing team of public media professionals. This position will serve as the primary point of contact for station donors and listeners. Position responsibilities include, but are not limited to, responding to public inquiries, processing gift information, maintaining membership records and supporting the overall mission of the station. This position will work extensively in a donor database and applicants should be comfortable working with database. Our ideal candidate is an inclusive team member with the ability to build trust on their team and in the community we serve. The candidate should have a commitment to the station’s core values and have the ability be mindful of the diverse voices and lived experiences in our community that broaden perceptions and find common ground.

 

Responsibilities
  • Provide general customer service for KUER donors – including communication via phone calls, email and in-person.
  • Monitors and responds promptly to donor phone calls and emails.
  • Processes daily gift transactions via donor database.
  • Comfortable working with new software, working knowledge in using Excel, Word and Google docs.
  • Facilitates credit card decline phone calls/emails.
  • Manages weekly processing and delivery of donor thank you letters and gifts.
  • Maintains accurate and organized database records.
  • Supports the planning and implementations of the fundraising campaigns, including spring, fall and other fund drives.
  • May be asked to help participate to staff in-person events for the station.
  • Excellent communication skills, including written and verbal.
  • Follow all University of Utah charitable guidelines to ensure proper handling of donors and PCI Compliance.

 

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

 

Minimum Qualifications
Two years data entry experience or equivalency required (1 year of college education is equivalent to 2 years of related work experience). Proficiency in the use of data entry equipment and demonstrated human relation and effective communication skills are also required. The hiring department may require a minimum typing ability.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

 

Preferences
  • Excellent verbal and written communication skills.
  • Exceptional attention to details and ability to manage simultaneous time-sensitive projects.
  • Demonstrated ability to work in both independent and collaborative settings.
  • Ability to perform in both in-office and virtual/ remote work settings.
  • Ability to maintain confidentiality and professionalism while working with sensitive information formation.
  • General understanding of public media and the station’s mission.
  • Previous experience in communicating and working with diverse communities.
  • Professional experience related to database management and customer service; non-profit experience preferred.

 

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Data Entry Technician

he County of Orange Social Services Agency (SSA) operates under the policy direction of the Orange County Board of Supervisors and the California Departments of Social Services and Health Care Services. Employing over 4,000 dedicated and hardworking staff, SSA plans, implements, and operates Federal, State and County social services programs that protect children and adults from abuse or neglect; enable the frail and disabled to remain in their homes rather than being institutionalized; move eligible families from dependency to self-sufficiency; and provide benefits for eligible recipients. Funding for programs comes from State, Federal, and County sources. SSA is comprised of the following four (4) divisions: Assistance Programs (AP); Children & Family Services (CFS); Family Self-Sufficiency & Adult Services (FSS-AS); and Administrative Services.

SSA positions will be assigned to work at any Orange County location including Aliso Viejo, Anaheim, Cypress, Garden Grove, Laguna Hills, Orange, and Santa Ana.

PROBATION DEPARTMENT
The County of OrangeProbation assists the criminal system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a new and dynamic executive team with an organizational structure comprised of four bureaus – Adult Operations, Juvenile Operations, Juvenile Facilities, and Operations Support – serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles, and assisting victims.

In addition, the other Data Entry Technician (DET) opportunities with other Agencies Countywide will perform duties depending on the areas of assignment.

THE OPPORTUNITY
The County of Orange has exciting job opportunities for motivated, driven and detail oriented Data Entry Technicians. In this key role, the incumbent will demonstrate usage of proper spelling and grammar to correctly enter data into computerized systems; type accurately and quickly; produce a variety of complex materials requiring the utilization of advanced keyboarding and correction skills.

Examples of the position duties will include but are not limited to:

  • As a primary responsibility, uses a keyboard or data entry terminal to enter alpha and numeric data
  • Reviews documents for completeness, accuracy, and consistency in accordance with policies and procedures prior to entry
  • Extracts data from documents and coding for entry
  • Batches and routes documents
  • Generates reports, charts, and graphs
  • Operates peripheral equipment such as scanners, printers, modems, and disk drives
  • Maintains statistics using spreadsheets
  • In addition to the primary assignment, may perform some general office duties including compiling information, calculating data, keeping records, maintaining files, answering phones, and assisting the public

MINIMUM QUALIFICATIONS

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess the knowledge, skills, and abilities demonstrating the following competencies:

Technical Skills and Knowledge

  • Thorough knowledge of the principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, punctuation, and sentence structure
  • Ability to key data at a rate acceptable for position requirements (Keyboard at a corrected rate of 5,000 keystrokes per hour with a minimum rate of 85% accuracy)
  • Understands the procedures and regulations governing the area of assignment, and the terminology and documents used, and applies that knowledge to the operations of the office
  • Review’s discrepancies in data received, requests clarification or advises supervisor on issues related to data, and performs data verification routines in accordance with procedures
  • Pays strong attention to details and accuracy
  • Evaluates and selects the most appropriate option based on the criteria for assignment
  • Proficiency in MS Office Windows, including Microsoft Word, Excel, and Outlook

Planning and Organization

  • Develops and maintains effective time management system to manage multiple projects with multiple timeframes
  • Plans and prioritizes assignments and meets various deadlines

Interpersonal Skills/ Communication Skills

  • Interacts in a professional and courteous manner
  • Establishes and maintains cooperative working relationships with the public and others
  • Works well under pressure with some interruptions
  • Works well in a team/group setting
  • Communicates efficiently and effectively with supervisors, co-workers, and external customers

SPECIAL QUALIFICATIONS

Social Services Agency
Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references, and education verification (i.e., degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

Probation Department
Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

Physical Characteristics: Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and mouse as well as use other office equipment such as a stapler, telephone and photocopy machine.

Mental Conditions: Possess the ability to independently reason in order to reach logical conclusions and decisions; possess the ability to remain calm and appropriately focused in a variety of interpersonal situations.

Environmental Conditions: Ability to work with changing priorities, deadlines and multiple assignments concurrently, within an office environment, while maintaining focus despite workplace distractions.

RECRUITMENT PROCESS
Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step.

Online Assessment (Weighted 100%): Candidates will be invited to participate in an online assessment covering job related items. The candidates with the most competitive scores will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Eligible List
Once all the assessments have been completed, HRS will establish an Eligible List of candidates. Candidates placed on this list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.

Based on the Department’s needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

 

ADDITIONAL INFORMATION

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com”. If your email address should change, please update your profile at www.governmentjobs.com.

For specific information pertaining to this recruitment, please contact Jamiee Lang at (714) 245-6227 or Jamiee.lang@ssa.ocgov.com.

 

EEO INFORMATION

Non-Management Benefits
In addition to the County’s standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

 

 

 

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Phone & Data Entry Specialist Jobs ($14 hr + Remote)* Jobs By Zgrjobs

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